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This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
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Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject.
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![urbanest wraparound curtain rod urbanest wraparound curtain rod](https://i.pinimg.com/originals/fc/dd/dc/fcdddc8d85776926423d6563198c8abb.jpg)
This period excludes delivery times, which depend on your geographic location. The usual time for processing an order is 24 hours (business days), but may vary depending on the availability of products ordered.
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